Personas

Personas in Evalion are used to model how users interact with your voice agent. This helps you measure how your AI voice agent behaves when communicating and interacting with various users, such as using personalities with different tones, response styles, and voice characteristics.

Creating Personas

1. Go to your Evalion dashboard.

2. Navigate to the Personas section from the sidebar menu, and click the Create Persona button:

   

3. In the create persona pop-up, enter the following:

• Name: The name of your persona.
• Language: Select a language.
• Description: Describe this persona's characteristics, behavior, and communication style.
• Large Language Model (LLM): Select a LLM provider and LLM model.
• Text-to-Speech (TTS): Select a TTS provider, TTS model and TTS voice.

4. Finally, click the Create Persona button to create your persona.